The role of strategic knowledge management in achieving digital maturity

Abstract

The study aims to identify the role of strategic knowledge management in its dimensions (strategic meaning Creation, exploring strategic knowledge, strategic knowledge sharing, strategic knowledge utilization) in achieving digital maturity through its dimensions (initiation, empowerment, integration, Optimization, leadership) through the foundations of strategic implementation. With its dimensions (good strategy, appropriate organization, and effective management), in AsiaCell Communications Company. To achieve this goal, the researcher employed the descriptive analytical method in order to collect, describe, and analyze data. The data was collected using a questionnaire, which is the main tool for the study. The study population is represented by the total number of employees at AsiaCell Company, which numbered (700) individuals. A non-random (purposive) sample was selected, consisting of (243) individuals. Questionnaires were distributed to them, and (209) questionnaires were retrieved, (6) of which were deemed invalid for statistical analysis. The total number of questionnaires suitable for statistical analysis was (203). The study produced a set of results, the most prominent of which is that strategic knowledge management has a role in achieving digital maturity through the pillars of strategic implementation at AsiaCell Communications Company, which indicates that the pillars of strategic implementation have a significant impact by mediating the interrelation between strategic knowledge management and the digital maturity of the company. The study also recommends the need to give more space to strategic knowledge and the foundations of strategic implementation, as this has an impact on achieving digital maturity