EFFICACY OF ISO 9001:2015 IMPLEMENTATION IN ENHANCING ORGANIZATIONAL OPERATIONAL PERFORMANCE
| dc.contributor.author | Jumayeva Mahliyo Baxtiyor qizi | |
| dc.contributor.author | Mamadaliyeva Dildora Abdumalikovna | |
| dc.date.accessioned | 2025-12-28T15:43:56Z | |
| dc.date.issued | 2025-06-26 | |
| dc.description.abstract | This study investigates the real-world impact of ISO 9001:2015 implementation on operational performance across certified organizations. With a shift from documentation-heavy processes to a risk-based, process-oriented approach, ISO 9001:2015 introduces critical concepts such as organizational context, leadership engagement, and external provider management. Using a quantitative survey-based methodology, the research evaluates how key ISO components influence internal efficiency, customer satisfaction, and comparative market performance. | |
| dc.format | application/pdf | |
| dc.identifier.uri | https://innovateconferences.org/index.php/ic/article/view/266 | |
| dc.identifier.uri | https://asianeducationindex.com/handle/123456789/9352 | |
| dc.language.iso | eng | |
| dc.publisher | Innovate Conferences | |
| dc.relation | https://innovateconferences.org/index.php/ic/article/view/266/265 | |
| dc.rights | https://creativecommons.org/licenses/by/4.0 | |
| dc.source | Innovate Conferences; 2025: ICDE -CANADA -JUN; 51-55 | |
| dc.subject | ISO 9001:2015, operational performance, external providers, leadership, organizational context, risk-based thinking, supply chain management. | |
| dc.title | EFFICACY OF ISO 9001:2015 IMPLEMENTATION IN ENHANCING ORGANIZATIONAL OPERATIONAL PERFORMANCE | |
| dc.type | info:eu-repo/semantics/article | |
| dc.type | info:eu-repo/semantics/publishedVersion | |
| dc.type | Peer-reviewed Article |
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